In an unlikely event that you are not entirely satisfied with our product(s), LeatherSeven will gladly accept unworn, unwashed or factory defective merchandise for return or exchange within 30 days from the shipping date.

Simply follow stated below steps:

  • Request a RMA (Return Merchandise Authorisation) number by either sending an email to or login to your personal account on website.
  • We will send you an email with detailed instructions.
  • Once you follow our provided instructions and after we receive and inspect your returned item(s), we will either return, refund or exchange the product(s) as per this policy.
  • Please note that for second-time returns, we will offer only store credits in the form of a exclusive Vouchers. Customers are responsible for return shipping charges.


  • Any leather product(s) purchased from which is specially customised as per the customer requirement is(are) not refundable nor exchangeable. However, alterations can be made to it after paying very nominal alteration charges + back & forth shipment cost to our warehouse.
  • If you require any further clarification on this return and exchange policy then please send your comments or questions by e-mail to or Contact Us.